Getting your teen or yourself into treatment at Bricolage Behavioral Health is a straightforward process, but we understand it rarely feels that way from the outside. When a family is in the middle of a mental health crisis, or when an adult has finally decided they're ready to get real support, the last thing anyone needs is a complicated and confusing intake process that creates more anxiety than it relieves.
That's why we've built our admissions process to be as clear and low-pressure as possible. From the moment you make that first call to the first day of the program, our admissions team walks you through every single step. No paperwork upfront, no commitment required, no pressure to decide anything before you're ready. Just a real conversation about what's going on and whether we're the right fit.
The first call to Bricolage Behavioral Health is not an intake and not a commitment; it is a conversation between you and a member of our admissions team who is genuinely there to listen, answer your questions honestly, and help you figure out whether Bricolage is the right fit for the situation in front of you.
There is no automated system, no voicemail maze, and no pressure to decide anything on that first call. Our admissions team is available Monday through Friday from 8:30 AM to 9:00 PM and Saturday through Sunday from 9:00 AM to 5:00 PM.
Here is what that first conversation typically looks like.
| What We'll Ask You | What You Should Ask Us |
|---|---|
| What are you seeing, or experiencing – and how long has it been going on? | Is Bricolage the right level of care for this situation? |
| Has there been any prior mental health or substance use treatment? | What does a typical day look like in the program? |
| How is daily functioning at school, work, or home right now? | How quickly can we get started? |
| Are there any immediate safety concerns? | What will insurance cover, and what will the out-of-pocket cost be? |
| What insurance do you have? | How will school or work be handled during treatment? |
Our goal is simple: ensure you leave the call with clarity and a clear sense of your next steps.
The admissions criteria at Bricolage Behavioral Health reflect the specific populations and clinical presentations each program is designed to serve. Bricolage offers three outpatient programs – Day Treatment (PHP), Teen IOP, and Adult Evening IOP – and each has a distinct profile of who it is built for and what clinical needs it can address.
The full breakdown of criteria for each program is below.
Adolescent Programs (PHP and Teen IOP):
Adult Evening IOP:
The admissions team is always the right first call if there is any uncertainty about whether someone qualifies. If Bricolage is the right fit, we will tell you that clearly and explain why. If it isn't, we will tell you that too and help point you toward whatever is.
Every new client at Bricolage completes a comprehensive pre-admission assessment before treatment begins. This assessment is the clinical foundation of everything that follows – without a thorough understanding of a person's history, strengths, challenges, and individual goals, it is impossible to build a treatment plan that actually addresses what is driving the problem rather than just managing the surface symptoms.
The assessment is free of charge, takes approximately 60 to 90 minutes with a licensed professional, and is available Monday through Friday from 8:30 AM to 3:30 PM. For adolescent admissions, the assessment involves both the teen and the parent or guardian, as both perspectives are necessary to build an accurate clinical picture.
The assessment covers the following areas:
After the assessment is complete, the clinical team reviews all findings and develops a specific treatment recommendation, which is then shared with the family or individual. The admissions team understands that waiting is genuinely difficult when you're already in the middle of something hard, and getting back to families without unnecessary delay is a priority.
Treatment planning at Bricolage begins the moment the assessment is complete. The clinical team uses assessment findings to build a treatment recommendation that reflects the specific underlying drivers of the presenting concerns – not a default protocol, and not a one-size approach that gets applied regardless of the individual's actual situation.
Every recommendation is explained in plain language, every question is answered before anything is confirmed, and nothing begins until the individual or family feels clear and ready.
Once treatment begins, the plan doesn't stay static. Every individual is reassessed regularly throughout the program – as progress is made, the level of care and the clinical focus adjust to reflect where the person actually is, not where they started. The goal is always to move people toward independence, not to keep them in the highest level of care longer than they need.
Bricolage Behavioral Health is in-network with most major commercial insurance plans and now accepts Medicaid, making structured outpatient mental health care accessible to a significantly broader range of families and individuals across the DFW area.
Families do not need to navigate this process alone. We will verify your benefits directly and confirm your costs before treatment begins.
The following plans are currently accepted:
Knowing exactly what coverage applies and what costs to expect before treatment begins means families and individuals can make clear and informed decisions without financial uncertainty hanging over the start of care. The admissions team handles this directly, explains it in plain language, and makes sure nothing is left ambiguous before the first session.
For families and individuals with in-network insurance coverage, the cost of treatment at Bricolage is determined by the specific details of the plan, not a flat rate. Understanding what those details mean in practice is exactly what the admissions team helps with after insurance verification is complete.
No one walks into treatment here without knowing what to expect financially, and no costs are confirmed until the family or individual has had a clear conversation about what the numbers actually look like for their situation.
The factors that most directly affect what someone pays out of pocket are:
For many families, the actual out-of-pocket cost after insurance is considerably lower than expected, particularly later in a plan year when more of the deductible has already been satisfied. Payment plans of up to three months are available for qualifying clients, and the admissions team is the right first conversation for anyone whose financial situation is a concern.
Once the assessment is complete and a treatment plan is confirmed, the practical question most families and individuals have is simple – what do we actually need to do before the first day?
Because Bricolage is a day or evening program, the answer is less involved than most people would expect. There is no extended leave to arrange, no dramatic logistical overhaul required, and no residential packing list to work through. You or your teen comes to the facility during program hours and returns home afterward – every single day.
The preparation that matters most before the first day is not logistical. It is emotional: understanding what the program will feel like, knowing what to expect when you walk through the door, and making sure the important people in your teen's or your own life have whatever information they need.
Transportation to and from Bricolage Behavioral Health is the responsibility of the individual or family. The facility does not provide shuttle service, driver assistance, or any other transportation support on site.
If you have questions about getting to the facility before the first day, call 469-968-5700, and the admissions team will help.
Because this is a day or evening program rather than a residential stay, the list of things to bring is intentionally short. Most of what a productive program day requires is already here. What families and individuals do need to have ready is their medications, an insurance card for the first day, and a few personal comfort items if preferred.
Both teens in our day programs and adults in our night programs should plan to bring:
Before the first day, the admissions team will confirm whether anything additional is needed for a specific individual's situation. When in doubt, call and ask. It's a much easier conversation before the first morning than on the way out the door.
The most important thing to know about what not to bring to Bricolage is the electronics policy – because it is different from what most families expect, and knowing about it before the first day makes that first morning significantly smoother.
Beyond phones and laptops, the following should be left at home:
Lockers are available for individuals who need secure storage for personal belongings during the day. For families who feel anxious about their teen being without a phone all day, it helps to know that staff can facilitate emergency communication at any time – your teen is never genuinely unreachable.
The first day of treatment carries a lot of weight – for teens, for parents, and for adults walking in on their own. Anticipating what that first morning or evening will actually look like makes a real difference in how manageable it feels when it arrives.
When you arrive at Bricolage for the first day, the general sequence looks like this:
Check-in at the front desk. A staff member greets you, collects phones and any personal devices, confirms paperwork, and answers any last-minute questions before the day begins. This is kept brief and low-key – the priority is getting the day started without adding to any existing anxiety.
Brief orientation. New clients receive a short overview of the program schedule, group expectations, and who their primary clinician will be. There is no lengthy settling-in period; treatment begins on day one.
The group begins. The clinical team is specifically trained to bring even the most apprehensive new participants into the group in a way that feels safe and manageable. Most new participants find the first session less intimidating than they expected.
Pick-up for teen programs. Pick-up is at the end of the program day. For anyone not currently on the authorized pick-up list, their full name must be provided in advance and a valid driver's license must be presented upon arrival before the teen is released to them.
That first evening at home. Whether you are a parent picking up your teen or an adult heading home after the evening IOP, keep the first evening low-key. Give yourself or your teen room to decompress without pressure to immediately process or recap everything that happened. The work continues tomorrow – and it gets easier from here.
For families of teens in PHP, scheduled family therapy sessions are held every two weeks at the Flower Mound facility. In-person participation is strongly preferred because the dynamics of a family session are genuinely different when everyone is in the room together. Virtual attendance is available when circumstances make in-person participation genuinely impossible, but it is the exception rather than the default.
Outside of scheduled family therapy sessions, the clinical team maintains regular communication with parents and caregivers throughout treatment. The frequency and format of that communication reflects the teen's clinical situation and where they are in the program. For some families, it is daily contact; for others it is weekly check-ins – either way, parents are never left wondering how things are going or waiting days for a return call when something comes up at home.
One thing every family and individual should understand before treatment begins is how information sharing actually works – because this is an area where a lot of misconceptions exist:
Teen clients (under 18)
Parents and legal guardians typically have access to treatment information. The clinical team will discuss what is shared, how, and when during the intake process.
Adult clients (18 and older)
Information sharing with any family member or support person requires the client’s explicit written consent under HIPAA. The adult client – not the facility – determines who receives information about their treatment.
Families are encouraged to stay connected and involved throughout treatment at every level of care. If something comes up at home between sessions – a safety concern, a significant life event, a shift in the teen's behavior – call us and the team will get you connected with the right person quickly.
One of the most practical questions families ask during admissions is how long the program actually takes – not because they want to rush through it, but because they need to plan. School needs to know something. Employers may need notice. Extended family will ask questions. Having a clear, honest answer to "how long" makes all of those conversations easier.
Bricolage is an outpatient program, which means there is no residential stay to arrange or extended absence to explain. Teens and adults return home every single day.
Average program lengths are as follows:
| What We'll Ask You | What You Should Ask Us |
|---|---|
| Program | Average Duration |
| PHP (Day Treatment) | ~6 weeks, Monday–Friday |
| Teen IOP | ~6 weeks following PHP, Monday/Wednesday/Friday |
| Total teen pathway (PHP + IOP) | ~12 weeks on average |
| Adult Evening IOP | ~6 weeks, Monday/Wednesday/Friday |
These are averages. Some individuals progress more quickly, others need more time, and both are completely normal. The program timeline is driven by clinical progress, not a fixed calendar.
What to tell your teen's school:
What to tell your friends and extended family:
What to tell an employer for adult clients:
There are many outpatient mental health programs in Texas, and families deserve to understand what actually distinguishes one from another before making a decision as important as this one.
The following reflects the specific clinical and operational commitments that shape how Bricolage operates every single day.
Every one of these commitments is reflected in how Bricolage operates day to day – in the structure of every session, the involvement of every family, and the clarity of every discharge plan.
Taking the first step toward mental health treatment is one of the most significant decisions a family or individual can make. At Bricolage Behavioral Health, that step begins with a single phone call and moves forward at whatever pace feels right.
No-cost assessments are available Monday through Friday, and every program – Day Treatment, Teen IOP, and Adult Evening IOP – is built around the reality of people's lives rather than asking them to set their lives aside to access care. The process starts here, and it starts with you reaching out. Give us a call at 469-968-5700 to get started today.
At Bricolage Behavioral Health we believe that whole family healing affords your child the best chance for long term mental health and can put your loved ones on the path to a healthier, happier life.
Bricolage Behavioral Health
3204 Long Prairie Road
Suite A
Flower Mound, TX 75022
Mon - Fri: 8:30 AM–9:00 PM
Sat & Sun: 9:00 AM–5:00 PM
